Contact Us

First, please provide specific details about your company and contact us for consultation.
・Company name (trade name), location, number of employees, etc.
・Sales format (specify: online sales, department store counter sales, beauty salon sales, membership-based shops, etc.)
・Products currently handled
・Products you wish to handle

Checks and promissory notes are not accepted; please make payments by bank transfer to the designated account.
As a general rule, goods will be shipped after payment is confirmed; however, based on our business relationship, we will extend credit terms.

We can accommodate orders even below one case. Please let us know the desired products and quantities.

Yes, we do. However, you will be responsible for shipping and handling fees.
Some items may not be permitted entry into certain countries, so please let us know the country name in advance.

Please let us know the products and export destinations you are considering.
For products with an overseas general distributor, we will introduce you to that distributor.

We can handle a wide range of fields, including health equipment, healthcare goods, and beauty-related products.
If you consult with us from the planning stage, we can also propose the optimal materials and specifications.

Yes, it is possible.
We support everything from small-scale production ideal for new ventures and market testing to a smooth transition to mass production.

OEM refers to manufacturing based on customer specifications, while ODM involves product development starting from our planning proposals that leverage our development expertise.
At Trustrex, we propose the optimal approach tailored to your needs.

We have established a strict management system based on ISO 9001 (Quality Management) certification and thoroughly implement inspections and tests at each process stage.

Yes. We have obtained ISO 14001 (Environmental Management) certification and are working to reduce our environmental impact.
We also prioritize sustainability in material selection and production processes.

Depending on product specifications and lot size, the typical timeline from planning to prototyping to mass production is approximately 3 to 6 months.
We will provide a detailed schedule during our consultation.

We can execute an NDA (Non-Disclosure Agreement) from the initial consultation stage.
Your ideas and information will be managed with the utmost care.

Yes. Please feel free to consult us even after sales begin for assistance with creating materials, exhibition support, and more.

Our entire staff will assist you with your inquiries, incorporating advice from product developers. In the rapidly evolving health industry, we share reliable information and are available to discuss post-implementation refinements.

Of course. Feel free to consult with us even at the idea stage.
We will provide the optimal proposal tailored to your business phase.